Most Sewage Cleanup calls are emergencies — a line or fixture already spreading contamination. Our Ithaca dispatchers move fast.
Get A Crew Dispatched
Here's what backs every Sewage Cleanup call Trauma Clean Pros takes in Ithaca.
Every Ithaca crew carries what IICRC S500 protocols call for on a Category 3 job.
Credentials are the baseline for every Sewage Cleanup call Trauma Clean Pros takes.
Our Ithaca dispatch pulls from the nearest available crew.
We quote after seeing contamination extent, so Ithaca clients know cost upfront.
Every Sewage Cleanup job gets scoped after assessing contamination extent, since source and duration both matter.
We flag the likely cause so you know whether a plumber or the municipality needs to get involved.
Truck-mount units remove standing sewage quickly, limiting how far contamination spreads.
Carpet, drywall, and insulation that absorbed blackwater are removed, since Category 3 water makes them unsalvageable.
Antimicrobial treatment follows removal on every job.
Industrial air movers dry the structure over several days, tracked with moisture readings.
Ozone or hydroxyl treatment addresses lingering odor once extraction and antimicrobial treatment are complete.
A dispatcher at +1-844-401-0166 asks about backup extent and affected areas before scheduling a crew.
The nearest crew heads to your Ithaca address fast, since blackwater spreads quickly.
The crew confirms scope and likely cause, then gives a firm number.
We don't call it done until documentation confirms full resolution.
"The smell was unbearable before they arrived. Within a day it was completely gone." — J. Kowalski
"They explained why certain drywall needed removal instead of just tearing into everything." — H. Aderinto
"They flagged tree root intrusion as the cause, which our plumber later confirmed." — M. Fennimore
"Called at midnight during a storm and still had a crew out fast." — K. Adeyinka
"A main line backup hit right before a holiday gathering and they had it handled in time." — S. Lindqvist
Coverage spans Ithaca and beyond into Ithaca, NE.
Category 3 blackwater makes porous materials like carpet padding unsalvageable under IICRC S500 standards, regardless of appearance.
Most Ithaca calls see a crew on-site within 60 to 90 minutes, treated as emergencies.
Every job gets a flat-rate quote up front.
Timelines vary by absorption, but most jobs dry within a few days.
We assess the likely cause on-site — often roots, a clog, or pump failure.
Coverage depends on your policy, but our reports usually satisfy insurers.
While we don't do plumbing repairs, we point you toward the right fix once the cause is identified.
Commercial properties get the same extraction, removal, and drying process, scaled to the building.
Category 3 is the most contaminated, including sewage; Category 1 and 2 are cleaner sources with less regulated handling.
We'll advise based on contamination extent — some situations allow occupancy of unaffected areas, others don't.
